About and licensing
A local crew, with the paperwork to show for it.
Before you let anyone on your roof, check who they are. Here is everything you would want to ask us.
Who we are
Brackenfold Exteriors is a roofing, siding and gutter company based in Lexington. We work on houses, not commercial buildings, and we use our own crews for every job.
We do not knock on doors after storms. Every customer on our schedule asked us to come.
How we run a job
- One named project lead from the quote to the final walk-round
- A start date in writing, and a call the day before if weather moves it
- Tarps over planting and a magnetic sweep of the yard and driveway each day
- Old material removed the day the work finishes
- A walk-round with you before the final invoice
Warranties
Materials carry the manufacturer's warranty, which we register for you. Our own warranty covers the work itself. The length of each is written on your quote, so you know before you sign.
Ask any contractor these
- Can I see your certificate of insurance, sent to me by your insurer?
- Who will be on my roof: your employees or a subcontractor?
- Is the quote itemised, and what could make the price change?
- Who pulls the permit, where one is needed?
We would rather you ask us all four.
Tell us what happened. We'll call you back.
The form takes under a minute. For an active leak, call instead.